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PASSENGERS AT RISK ON GREYHOUND, OTHER BUS LINES

*Ex-Greyhound Bus by Omar Omar is licensed under CC BY 2.0. Modified by Jason Pramas.*

No way to contact management in the event of driver medical or psychiatric emergency

My wife had a meeting in New York City over the weekend, as is sometimes the case, and decided to take a bus back to Boston on Sunday evening. Over our many years together, we have found that buses are generally the best—and certainly most economical—way to get between the two cities. We are aware of the prejudices that many people have against this mode of transportation, but we agree that they are wrong. Yes, buses can be cramped. Yes, you can’t really walk around on a bus once it’s on the road. Yes, there are no snacks or other amenities on board—beyond bathrooms that it’s usually best to avoid using for some obvious reasons.

But buses get you from A to B with a minimum of fuss. And in the case of the Boston-NYC route, they usually get you there in four to four and a half hours—depending on traffic. Roughly the same time (when all factors are considered) as taking the train or flying. At a fraction of the price.

Which is not to say we have not had many adventures and inconveniences traveling in this fashion. And those inconveniences virtually all happen upon trying to get from NYC to Boston on a Sunday evening. When masses of students return to the Hub after a weekend in the Big Apple. Huge lines at Port Authority are the order of those days, and bus companies press any vehicle that rolls into service to meet the demand. Your ticket may say your bus is leaving at a particular time. But the staff in charge of boarding buses and the dispatchers in charge of getting them out of the labyrinthine structure that is Port Authority play fast and loose with rules and schedules.

These days it’s no longer necessary to choose a bus company that stops at NYC’s main bus terminal at all. There are other lower cost options like MegaBus and BoltBus. And the “Chinatown buses” which wink in and out of existence—based as they are on exploiting immigrant labor… with maintenance records so poor that some of their buses have had major issues like literally catching fire while in motion over the years. But my wife and I avoid the cheaper buses on labor grounds and concerns about cost-cutting measures that could affect safety. Although MegaBus and the Greyhound-owned BoltBus apparently do have unionized drivers in the northeast.

So most of the time, we stick with ailing bus giant Greyhound. It’s been through multiple bankruptcies and various owners over the decades we’ve used it. But it’s still the most heavily unionized bus line—and union drivers and mechanics are typically far more likely to run a decent service then most nonunion shops. And we feel it’s worth paying an extra $10-20 each way to arrive safely at our destination. While departing from and arriving at (more or less) climate-controlled bus stations. Rather than having to wait outside in whatever weather for buses in NYC as with the cheaper bus lines. Even if we occasionally have a Sunday night trip that lasts hours longer than it should normally take—as it just did last week to my partner Chris Faraone. And even if I once had to help a driver that got lost on a foggy night years before GPS became ubiquitous—guiding him out of downtown Worcester to Boston’s South Station Bus Terminal several hours after we left NYC.

Wonky as that latter predicament was, I have only rarely felt unsafe on a Greyhound bus—and usually only for a brief moment or two due to traffic or road conditions outside my driver’s control.

But this Sunday, something happened to my wife on a Greyhound bus that severely shook our confidence in the company and left us worried about a problem we had never considered before. One which I think is worth sharing with the general public, Greyhound management, other bus company management, transportation union leadership, and government regulators—weak though they often are in this era of ever-diminishing government oversight of corporations.

My wife’s bus left Port Authority Bus Terminal in New York City early at 5:50 pm on a scheduled 6:30 pm departure bound for Boston. We were in touch by text throughout what transpired next.

She had told me that passengers were instructed to board about 20 minutes prior to that early departure time then had to wait for Greyhound to find a driver. A young woman driver was found, and the bus left just after that staffer boarded.

As the bus exited Port Authority, the driver announced that passengers should be patient with her because she was from New Orleans and had never driven from NYC to Boston before. The bus proceeded uptown as is generally the case when going to Boston—although Greyhound buses take any of several routes out of the city depending on traffic.

However, my wife stated that the driver started getting confused about where to go fairly quickly. And the bus ended up circling around Harlem and the Upper West Side without proceeding east to bridges that would take it to highways going north. Instead driving west past the City University of New York’s main campus and onto Riverside Drive at one point, and then as far south as 80th and Broadway. At which time the driver started talking to someone on a phone.

The bus had been on the road about an hour and a half at that point. The driver made no attempt to communicate with the passengers and let them know what was going on. Or to ask passengers—many of whom, like my wife, know Manhattan and any of various routes to Boston well—for help navigating. Which is much more difficult to do these days anyway because Greyhound drivers now have a door between them and passengers. The easy communication between drivers and passengers of the pre-9/11 and -weekly mass shooting days is now gone. And that’s likely why no passengers—including my wife—tried to engage the driver as things went from bad to worse.

So my wife, and other passengers, became concerned early into the journey. And then scared, as the driver ran at least two red lights, drove into two blind alleys and had to back the bus out, and almost hit a van. Punctuated by stopping the bus a few times on busy streets in evident attempts to figure out where to go on her own.

Finally, the person on the phone gave the driver correct directions to the Madison Ave Bridge and thence to Routes 87, 278, and 95. After which the trip proceeded as normal, and arrived about an hour late.

While the incident was going on, I posted a note about my concern with the threat to the safety of my wife, passengers, other vehicles and pedestrians to my personal Twitter account—and then shared it to my newspaper’s account—notifying both the @GreyhoundBus and @GHoundBusHelp accounts in the process. Help desk people on both accounts ultimately just told me to have my wife call Greyhound’s regular customer service lines.

Fortunately, my wife and her fellow passengers got home safely. It seems like her inexperienced driver started driving erratically after getting lost in uptown Manhattan, and then got some kind of assistance from another driver or a dispatcher. She apparently had GPS, as one would expect in this day and age. But it either wasn’t working properly or she was in no state to make proper use of it to get her bus out of the city and on the road to Boston.

All of which leads me to my main reason for writing this column: While Greyhound has taken steps to protect drivers from attacks by dangerous passengers by placing doors next to the driver’s seat on its buses, what can passengers do if a driver has a medical or psychiatric emergency that puts them in danger?

All communication channels that passengers like my wife could avail themselves of during Sunday evening’s incident seem to lead to Greyhound’s main customer service phone lines. And upon contacting said lines, my wife and other passengers’ concerns for their safety were not addressed in any way by Greyhound customer service representatives. They were simply told to call back in 24 hours and maybe get a credit or a refund or nothing at all, one supposes. Although the reps did confirm that their drivers have GPS and that the company had a tracker on each bus—and, critically, that they couldn’t talk to my wife’s bus’s driver while the bus was en route.

It was a situation that wasn’t quite bad enough to call the police to interdict the bus, but could have become one after it was too late to affect the outcome. A situation when a call from company management to tell the driver to stop the bus where she was and let the passengers off while they sent another bus and driver to relieve her of duty could have stopped things from escalating to a tragic conclusion where people on or off the bus could end up being hurt or killed.

I asked Greyhound media relations spokesperson Crystal Booker to comment on the record on these matters in time for my deadline, and she told me that Greyhound management might not be able to complete an investigation of the incident involving my wife in time for publication this week. So I will plan to write a second installment with the company’s response as soon as I receive it.

But for now, I must say that Greyhound, other bus companies, drivers unions (where they exist), and government regulators need to address this problem. In another transportation industry, so-called ridesharing, both Uber and Lyft—under pressure—have introduced “panic buttons” to their apps that connect passengers who feel in danger for any reason, including a driver’s actions, to local 911 services with a single touch.

It seems like it’s past time for Greyhound and other bus companies to do something similar. Maybe some kind of panic button app that gives passengers a choice to either get in touch with a corporate office prepared to bring a problem driver to heel or contact local 911 depending on the severity of the situation.

Readers with opinions on this matter, or Greyhound or other bus company employees with information germaine to this discussion, should contact me at execeditor@digboston.com. Because this seems like a problem that needs all hands on deck until a workable solution is found. And my wife and her fellow passengers are hardly the first people to experience this problem. As a quick internet search of bus driver arrests for DUIs and the like—or avoidable accidents causing injuries and deaths—will inform even a casual researcher.

Apparent Horizon—recipient of 2018 and 2019 Association of Alternative Newsmedia Political Column Awards—is syndicated by the Boston Institute for Nonprofit Journalism. Jason Pramas is BINJ’s executive director, and executive editor and associate publisher of DigBoston. Copyright 2019 Jason Pramas. Licensed for use by the Boston Institute for Nonprofit Journalism and media outlets in its network.

DON’T BUY WHAT CAMBRIDGE MAYOR MCGOVERN IS SELLING

East Cambridge courthouse photo by Jason Pramas — *Photo by Jason Pramas*

An East Cambridge courthouse update

It’s sad when a local public official claims powerlessness before real estate developers, the market, and state government. But that’s exactly what Cambridge Mayor Marc McGovern is doing in the latest round of the already half-century long East Cambridge Courthouse saga. Which I wrote about in some detail in my May 22 column, “Cambridge Councilors Can Stop Undemocratic Courthouse Deal.” To understand why I think that McGovern is abrogating his responsibility to defend the public interest in the battle over the future of the property in question, a (necessarily dense) brief review is in order.

Background

The 22-story East Cambridge Courthouse was built by Middlesex County government starting in the late 1960s and finished—despite strong protests from the neighborhood—in 1974. It was far taller than the surrounding area, ugly, indifferently constructed, and filled with asbestos. The county government went bankrupt and state government inherited the structure in 1997. The state moved the courthouse staff to Woburn in 2008, and the unfortunate denizens of the prison on top of the building to other area prisons by 2014.

Meanwhile, the state offered the building to the city of Cambridge. But the city manager of the time rejected that deal while the City Council stood down—despite community support for the city taking over the building, remediating the asbestos, levelling it, and developing much-needed public housing and other public improvements on the site—leaving the state to put out two poorly run calls for bids from commercial developers to buy the property. In December 2012, the state announced that Leggat McCall Properties (LMP) had the winning bid. And that developer signed a $33 million purchase and sale agreement with the state for the property in January 2013.

Thus began a years-long fight between shifting coalitions of neighborhood activists, politicians, and LMP that supported either a city takeover of the site or allowing the developer to convert the courthouse to a commercial office tower. Over time, even as court challenges by pro-public-use activists failed, LMP was pushed to provide some improvements to its original vision—including taking two floors off the top of the tower, adding 24 low-to-moderate-income apartments, and providing some community space. To date it has paid about $5 million dollars in various costs associated with acquiring the courthouse property, but has not completed its purchase.

Last fall, Cambridge (and Somerville) State Representative Mike Connolly—agreeing with the neighborhood activists that supported a public vision for the site—started a process that resulted in the 2019 release of a “Community-Driven Framework.” Which involved the city stopping the state’s sale of the courthouse to LMP by refusing to offer to lease the 420 parking spaces in a nearby city-owned lot required to complete the deal under the terms of the (hotly contested) Cambridge Planning Board Special Permit, buying the building, remediating the asbestos, tearing it down, and then seeking a combination of city, state, and federal money to build public housing, parks and other improvements of use to the community.

The renewed debate over the future of the courthouse site has resulted in three factions: people who support letting LMP complete the purchase of the property and develop the site on a commercial basis, people who prefer the public vision for the site but are sick of fighting about it, and people who stand behind the public vision represented by the Community-Driven Framework. A framework that—contrary to its critics’ attacks—will accept a role for commercial development on the site, as long as community needs for public housing and other amenities are met.

The latter two camps appear to represent the majority of the neighborhood between them; so the smaller pro-LMP camp is striving mightily to win over the fence-sitters who are sick of the whole fight, and stop the City Council from blocking the lease of the contested 420 parking spaces to LMP. Which is what will happen if four out of nine city councilors vote against the lease. Three councilors are now on record against it: Dennis Carlone, Vice Mayor Jan Devereux, and Quinton Zondervan.

So, the future of the courthouse site hinges on a single councilor. In a vote that has now been delayed until September… after pro-public-use neighborhood activists in the East Cambridge Planning Team community group sent a detailed letter to the city about problems with its recent public process in support of leasing the parking spaces to LMP. Specifically, according to the Cambridge Day, “calling the parking study done by city staff to help guide Planning Board members and city councillors ‘fatally flawed,’” “pointing to spaces identified as available to the public when they are not and spaces they say are counted twice,” indicating “that data identified as being gathered on weekdays were actually gathered on Saturdays,” saying that “there is already a waiting list for use of the parking garage that would see 420 parking spaces subtracted and given to drivers at the redeveloped courthouse,” and perhaps most damningly stating “that the city’s disposition law calls for analysis of alternatives to leasing the parking spaces and retail, but the report lacks them. … [T]he law also calls for explanation of ‘any actual or projected annual revenues or costs’ for the property.” No such analysis or explanation of revenues and costs has been presented to the council or the Cambridge public to date.

The Mayor

Marc McGovern is an archetypal neoliberal municipal politician. That he has taken donations from real estate developers and contractors and their relatives goes without saying—since the real estate industry dominates local politics nationwide—but he clearly believes that the way to run a city in 21st-century America is to attract as much big development as possible, get whatever funds collected from the generally small and inoffensive taxes and fees that developers will accept, and then use that money to keep the city attractive enough to hold onto to the developments that are here and entice more developers to build here. While, secondarily, providing public services to residents that are somewhat better than the services cities without big developments have.

Now he has another prominent local politician, Connolly, on his left calling that model of capitalist governance into question. He doesn’t want to lose the LMP deal and doesn’t want to be forced to help figure out ways to fund the Community-Driven Framework for the courthouse site, so he’s taken to attacking Connolly directly.

First in a Cambridge Chronicle op-ed two weeks ago, and Friday in a Facebook post. The fact of the attack is not particularly surprising. But its shape is. Because in both the op-ed and the Facebook post, McGovern is saying that the mayor of one of the richest cities in America per capita—and the elected city council—can do nothing to stop the LMP deal. Due to the supposedly o’erweening power of the city manager, and the edicts of the Commonwealth’s Division of Capital Asset Management and Maintenance (DCAMM)—the agency that controls the courthouse site.

However, City Manager Louis DePasquale is an appointed staffer who serves at the sufferance of the elected city council. So it’s odd to state, as McGovern did in the Chronicle op-ed, that “The city manager has indicated that he will NOT ask for an allocation to bid on this property should it become available.” As if the council’s opinion is moot once the city manager weighs in. Resulting in the spectacle of a sitting mayor—who due to the city’s unusual “Plan E” style of governance is a city councilor elected to be a first among equals by his peers—trying to win a political debate by pretending a staff member the council can fire is able to overrule it on key policy matters.

Then in the Facebook post, McGovern waves around a July 23 letter from DCAMM Commissioner Carol Gladstone to the city manager—stating that it puts “to bed the idea that the State is going to give the court house to the City.” The relevant section of the letter he cites is, “A question has arisen regarding whether the Commonwealth would transfer the property to the City of Cambridge for nominal consideration. The Commonwealth has no plans to do so, due to the pending purchase and sale agreement with Leggat McCall. As required by Chapter 34 of the Acts of 2008, the enabling legislation for this transaction, the Commonwealth expects to obtain full and fair market value for the property.”

But the DCAMM letter puts nothing to bed. It merely restates what is already known in bureaucratese: that DCAMM has no plans to change what it is currently doing. Because the city of Cambridge has not yet exercised its power to stop the LMP deal. Should it do so, the state agency would be forced to go to the table with the city and work out a new plan. Which is the main point of the Community-Driven Framework.

In the service of this line of argument, McGovern has latched onto the current talking points of LMP and its supporters: a) that the building is too much of a health and safety hazard to be allowed to stand long enough to reject the parking spaces, kill the LMP deal, and negotiate a new deal with the state; and b) that the “significant community benefits package” offered by LMP is just awesome, so why would the city want anything more.

To the first point, the health and safety gambit is refuted in a blog comment on an agenda item for this week’s special summer city council meeting by Vice Mayor Jan Devereux: “#7 Report on Condition of the Sullivan Courthouse: As the City Manager’s report states, the building is under close watch 24/7 by two security guards (at the state’s expense) and all the systems and utilities have been shut off. There is no elevated risk of fire in this steel-construction concrete building; asbestos does one thing well, it makes buildings more fire resistant. The Sullivan Courthouse is ugly and too tall and should be demolished, but it is not the imminent public safety threat that some supporters of the developer’s plan have led nervous neighbors to believe.”

To the second point, the cornerstone of the LMP community benefits package is “$23.5 million toward affordable housing.” Sounds great, right? It’s not. It’s peanuts. That figure includes the paltry 24 apartments that neighborhood activists negotiated. In a city where 6,000 people flooded the affordable housing waitlist in 2016 alone, according to the Chronicle. The Community-Driven Framework approach, by way of comparison, could result in many more desperately needed public housing units being built. But that doesn’t seem to matter to McGovern and other LMP allies—who have never demonstrated that $23.5 million is even close to enough affordable housing money to make up for the displacement of more working- and middle-class East Cambridge residents by a fresh wave of highly paid corporate employees in the commercial office space to be built in the courthouse should LMP’s plan go forward. In addition to the displacement being caused by several other major commercial developments underway in and around the neighborhood. Let alone help the city grapple with its accelerating housing crisis. So, LMP would have to pony up a lot more of the huge profits it will doubtless make if the current deal stands before anyone—the mayor of Cambridge least of all—can have the temerity to claim that the developer would be doing right by the so-called “People’s Republic.”

To conclude, I’ll be writing more about the courthouse struggle as the council vote on the parking spaces approaches, but in the meantime I recommend that Cambridge residents—especially those supporters of the public vision for the site represented by the Community-Driven Framework who are tired of fighting—should take anything that Mayor Marc McGovern says about the matter with a 22-story-sized grain of salt.

CAMBRIDGE COUNCILORS CAN STOP UNDEMOCRATIC COURTHOUSE DEAL

Four votes against the proposed leasing of city parking spaces should do the trick

STOP THE ELECTRIC SCOOTER SCAM

Mass needs expanded public transportation, not hazardous rental toys It’s not like I didn’t warn everyone. Last summer I wrote a column on the illegal rollouts of dockless […]

FROM INJURY TO ACTION: A LABOR DAY REMEMBRANCE (PART III)

October 10, 2018

BY JASON PRAMAS @JASONPRAMAS

In parts one (DigBoston, Vol. 20, Iss. 36, p. 6) and two (DigBoston, Vol. 20, Iss. 40, p. 6), I discussed how working a temp factory job at Belden Electronics on assignment for Manpower for several weeks in early 1989 in Vermont led to my sustaining a sudden and permanent spinal injury while walking to my car just after my last shift. And how I drove myself one-handed through a snowstorm on country roads in the middle of the night to an emergency room—only to receive substandard care as a poor person. Leading me to make the mistake of letting cheaper chiropractors hurt me more over the next six years. In this final installment, I review my turn to labor activism on behalf of myself… and workers in bad jobs everywhere.

I recovered from my spinal injury within a few months. To the point where I wasn’t hurting all of the time. Just some of the time. Yet, as with other life-changing experiences before and since, I wasn’t the same afterward. Physically or psychologically. I was left with the sense that anything could happen to me at any time. Something I had known intellectually before getting hurt, but literally knew in my bones going forward.

Regardless, once it was clear I wasn’t going to be entirely disabled, I resolved to move ahead with my life. Which took some time. But by the summer of 1990, I had returned to Boston from Vermont, I was dating the woman who later became my wife, and I had founded New Liberation News Service (NLNS)—the international wire I would run for the next couple of years.

Journalism had gone from being an occasional thing for me to a regular thing. Unfortunately, NLNS was a small nonprofit serving the left-wing campus press, the remnant of the ’60s underground press, and some larger community media outlets. Most of which were too broke to pay much for the news packets my service was producing for them. Thus, I wasn’t able to make ends meet doing it for very long. And by 1991, I was temping again on the side.

No more manual labor for me, though. That was over, given my damaged vertebrae. This time any temp assignments I took had to make use of my writing, editing, and research skills—which I had developed over the previous few years, despite not having a college degree… and not getting one until 2006.

After a number of short assignments, I found a long-term editing gig via a jobs bulletin board at MIT that anyone in the know could just walk up to and use. Faxon Research Services, a now-defunct database company, contracted me through a temp agency. It was March 1992.

Over the months, I did well enough at the assignment that I was granted my own office and more responsibilities. I also helped the other NLNS staffer of the time to get a similar gig at Faxon. He, too, started getting more responsibility at the office. Soon, I was being groomed for a full-time job by one vice president. He was being groomed by another vice president. The two vice presidents were at odds with each other. My vice president lost the inter-departmental war. And my temp contract was ended in December 1992. Just like that.

Because that’s how temp jobs, and indeed most forms of contingent employment function. Employers want the freedom to use workers’ labor when they need it and to get rid of them the moment they don’t. While paying the lowest wages possible. Saving labor costs and increasing profits in the process.

Faxon assumed that, like every other temp, I was just going to take the injustice of losing my shot at a long-term full-time job lying down.

But not that time. And I would never accept injustice at any gig ever again. I had learned one key lesson from getting badly injured from the Manpower temp job at Belden Electronics three years previous: If I was treated unfairly in the workplace, I was going to fight. And keep fighting until I won some kind of redress.

So, I did something that temps aren’t supposed to do: I applied for unemployment. Because temp agencies and the employers that contract them use such arrangements in part to play the same “neither company is your employer” game that Manpower and Belden played when I got a spinal injury on Belden property.

However, I realized that I had been at this temp gig full-time for nine months and figured I had a chance of convincing the Mass unemployment department of the period that I was a Faxon employee in fact even if I was officially a temp at an agency that played so small a role in the gig in question that I can’t even remember its name.

My initial unemployment filing was rejected. And I appealed it. And testified to an unemployment department official. And won my unemployment. A small victory, true. But an important one for me, and possibly for other temps in similar situations in the years after me. Faxon didn’t fight the ruling. I got my money.

Fortunately, I didn’t need the unemployment payments for long. Back in February 1992, writing as I did not just for NLNS, but also for other publications, I had a chance to join a labor union in my trade. Not the traditional union I had dreamt of helping organize at Belden Electronics prior to—and certainly after—my injury. It was called the National Writers Union/United Auto Workers Local 1981. A small but trailblazing formation experimenting with organizing any of several types of contingent writers—with a constituency of freelance journalists, book authors, and technical writers.

I immediately got active in the Boston “unit” of the local. Was elected as a delegate to the national convention in the summer of 1992. Was the youngest candidate for a open vice president’s seat. Lost, but not too badly. And won enough notoriety in the Boston branch that they hired me as their half-time director in December.

My fight for justice for myself and millions of other people in temp, part-time, day labor, contract, independent contractor, migrant, and many other kinds of bad unstable contingent jobs besides took off from there. In 1993, I joined the New Directions Movement democracy caucus within the rapidly shrinking but still super-bureaucratic and timid United Auto Workers union, and learned a great deal about how all those purposely precarious employment arrangements were being used by employers to crush labor.

In 1994, I started the small national publication As We Are: The Magazine for Working Young People. In 1995, I wrote an article in its third number about the attempt by the radical union Industrial Workers of the World to start a Temp Workers Union, and began actively looking for a way to start a general labor organization for contingent workers. In 1996—just after I published the fourth As We Are, folded the magazine for lack of funds, and took a long-term temp assignment with 3M’s advertising division as a front desk person—I helped launch the Organizing Committee for a Massachusetts Employees Association (OCMEA) with Citizens for Participation in Political Action. A group that straddled the line between the left wing of the Democratic Party and socialists just to their left in the Commonwealth. In January 1997, I quit the 3M assignment a few days before being serendipitously hired by Tim Costello of Northeast Action as the half-time assistant organizer of his Project on Contingent Work there. We rolled the OCMEA effort into our new project and also helped start a nationwide network of similar contingent worker organizing projects called the National Alliance for Fair Employment later that year.

In June 1998, I left the National Writers Union gig—having helped build the Boston branch’s membership from just over 200 members to over 700 members in my six-year tenure—and took one final long-term half-time temp editor assignment through Editorial Services of New England at Lycos, a competitor of Yahoo and other early commercial search engines on the World Wide Web. I organized a shadow union of over 25 fellow temp editors— which won pay parity for men and women on the assignment—before leaving to help Costello break away from Northeast Action and begin raising money to form our own independent contingent workers’ organization in September 1998.

Finally, in January 1999, we had the funding to found the Campaign on Contingent Work (CCW), the extremely innovative labor organizing network that did much to help workers in bad jobs in Massachusetts over the six years of its existence.

That year we also expanded the national contingent organizing group into Canada to form the North American Alliance for Fair Employment (NAFFE)—which was also based in Boston. Ultimately, Costello was the coordinator of that group and I was coordinator of CCW. And in 2003, during conversations with the CEO of Manpower about a temp industry code of conduct that NAFFE had drafted, Costello started telling him the story of my injury on a Manpower assignment. The CEO cut him off a few sentences in and said, “Forklift?” And Costello said, “Yes.” And the CEO apparently said that years after my injury, so many workers had been hurt driving forklifts in Manpower temp jobs that there had been some kind of settlement with them and the company had instituted reforms. I never bothered to verify the tale. But I don’t doubt its veracity.

Because employers can only push workers so far before we start to push back. And I’ve written this series for one reason: to encourage readers in bad jobs in the (now rather old) “new economy” to push back. To fight where you stand. To stop accepting unstable gigs with no benefits for low pay. To start demanding a better deal. Together with your fellow workers. And to keep demanding it. Until we live in a world where no one will ever have to work a bad job. Or get permanently injured the way I did.

Check out part one of “From Injury to Action” here and part two here.

Apparent Horizon—winner of the Association of Alternative Newsmedia’s 2018 Best Political Column award—is syndicated by the Boston Institute for Nonprofit Journalism. Jason Pramas is BINJ’s network director, and executive editor and associate publisher of DigBoston. Copyright 2018 Jason Pramas. Licensed for use by the Boston Institute for Nonprofit Journalism and media outlets in its network.

FROM INJURY TO ACTION: A LABOR DAY REMEMBRANCE (PART II)

October 3, 2018

BY JASON PRAMAS @JASONPRAMAS

In part one (DigBoston, Vol. 20, Iss. 36, p. 6), I related how working a temp factory job at Belden Electronics on assignment for Manpower for several weeks in early 1989 in Vermont led to my sustaining a sudden and permanent spinal injury while walking to my car just after my last shift. At the conclusion of that narrative, I was standing in agony in an empty parking lot outside an empty factory in the middle of the woods in the middle of the night in a snowstorm. My left arm was essentially paralyzed. I was completely alone.

I staggered the remaining distance to my car. Struggled to get the keys out of my left pants pocket with my good right arm. Unlocked the door. Opened it. Tumbled into the driver’s seat. Pulled the shoulder belt over my numb left arm. Waves of pain coursed through my body. Got the car started.

“Can’t pass out,” I told myself, “Don’t have much gas left, and once it’s gone, the heat goes. I can get hypothermia before anyone notices me in here. Could die.”

It was hard to hold my head upright enough to drive, but I managed it. Harder still was getting the car in gear and then driving stick with only my right arm. In a snowstorm. In the middle of the night. Drifting each time my hand was on the stick. Nearly braking into a spin each time I approached top speed in a gear while my hand was on the steering wheel. Nearly stalling whenever I downshifted. And, yeah, that busted second gear I mentioned in part one? That was a real problem. It was tricky enough jumping from first to third gear and back when I wasn’t injured. Doing it while badly hurt and trying to drive one-handed on dangerously icy roads for the roughly half hour I figured it would take me to get from Essex Junction to the emergency room at the big Medical Center Hospital of Vermont in Burlington? That was just asking to get put out of my misery the hard way.

But that was what I set out to do. Why? Not sure. I was fairly lucid, but I wasn’t exactly thinking clearly. Still, not much was open after 9 pm in the rural suburbs of Burlington in the late 1980s. Especially with the snow falling harder with each passing minute. My recollection is that, given the route I was taking, the first gas station that was likely to be open was close enough to the hospital that I might as well drive the full distance myself and skip an ambulance ride I couldn’t afford. And I hadn’t lived in the area long enough to know if there were any emergency rooms closer to my location.

The other problem I faced was the the hypnotizing effect of my headlights reflecting off snowflakes as I drove down unlit back roads. To avoid accidentally getting confused, losing the road, and slamming into something solid, I stayed mostly in first gear. So it took longer to get to my destination. Maybe 45 minutes. Fortunately, I encountered little traffic on the way. And made it to the emergency room.

There I got treated the way people without insurance get treated all the time in America. Like dirt. I sat in the waiting room for over an hour. The bored resident that eventually saw me gave me a cursory examination and sent me for an X-ray. More accurate MRIs weren’t yet common and certainly wouldn’t have been given to patients without coverage at that time. I spent the next couple of hours in an emergency room bay. There was a heroin epidemic in Vermont in that period, so I was offered no pain killers in case I was just another junkie “drug seeker” trying to pull a fast one on the staff for a quick opiate fix.

Finally, the resident returned, and told me that I had dislocated two vertebrae. He gave me a few Tylenol, told me to put heat on my injury, rest for a few days, and see a general practitioner if my arm function didn’t fully return. I was not admitted for more tests or observation. I was not offered stronger pain meds. I was incredulous, but could do nothing. Naturally, I didn’t pay the medical bill when it arrived.

I shuffled back to my car and drove the mile to my apartment. Down the quite steep and icy hill from the University of Vermont campus where the hospital was located to the Old North End. Still one-handed, although I was getting some feeling back in my left arm by that time. At least the snow had let up.

It was 5 am. I got the front door open. Closed it. Got a glass of water. Took some Tylenol. Went to my room. Shut that door. Collapsed onto my futon on the floor of my dingy place that was cheap even by the standards of Burlington in that era. Slept fitfully.

Woke a few hours later to the first day of my new life as a bona fide member of the walking wounded.

It should go without saying that in the days to come both Belden Electronics and the temp service they used to hire me, Manpower, refused to accept responsibility for my injury. Neither company even informed me of my workers’ compensation rights. And I was too young and inexperienced to know much about labor law on my own. So, I proceeded with no money for medical treatment.

Surrounded, as I was, by wide-eyed hippies of the type that Vermont is justifiably infamous for producing, I was strongly encouraged to drop the idea of seeking help from “Western medicine” and seek assistance from one or more of the profusion of “holistic healers” that littered the hills and valleys of my temporarily adopted state like so many locusts. I went with the modality that most closely mimicked actual scientific medicine: chiropractic. Because, you know, its practitioners like to wear white coats and pretend they’re doctors. Regardless of whether they’re in the small minority of their colleagues that restrict their practice to scientifically proven treatments, or the majority that does not.

Unaware that a) with rest and some physical therapy my injury would probably heal to a tolerable baseline on its own within a few weeks, and b) that the neck twisting employed by less scrupulous chiropractors when “treating” injuries like mine carried a very real risk of inducing a life-ending stroke, I gamely allowed to a succession of chiropractors to twist my neck really fast until its vertebrae cracked. In addition to a fairly random grab bag of similar “treatments.” First once a week and later once a month for the next six years. At $30 a visit to start—up to about $60 a visit by the time I realized my trust in chiropractors was misplaced and stopped letting such charlatans violate my person—the price was significantly cheaper than any medical care I thought I could get without insurance.

So, despite feeling worse after every session than I felt when I walked in, I kept it up for far too long. Which was the goal of too many chiropractors. Whatever brings you in their door, they aim to keep you coming back regularly for the rest of your life. Assuming they don’t inadvertently end it. Or merely hurt you badly. As happened when my last chiropractor decided to try electro-muscular stimulation near my head and my vision exploded into whiteness, which faded for an unknown amount of time until I awoke with my face on the quack’s chest. Weak. Somewhat confused. And very angry. I walked out and never came back.

But five years later—over 11 years after the initial injury—I discovered that more damage had been done to my spine. No doubt in part from such ungentle and unschooled ministrations. A story for another day.

Check out part one of “From Injury to Action” here and part three here… and for more information on why chiropractic is best avoided, check out the Science-Based Medicine blog (sciencebasedmedicine.org/category/chiropractic/) and the older Chirobase (chirobase.org).

FROM INJURY TO ACTION: A LABOR DAY REMEMBRANCE (PART I)

spool of wire

September 5, 2018

BY JASON PRAMAS @JASONPRAMAS

Every once and a while, I move slightly differently than usual. Maybe I shift position too fast. Maybe I pick up something a bit too heavy. Maybe I’m sitting askew for just a bit too long. Whatever the cause, one second I’m fine… and the next, my old spinal injury flares up. It’s that fast. Pain radiates outward from my core to my extremities.

It traces a burning track to the tips of my fingers. I am aware of exactly where each nerve runs back to damaged vertebrae. And there is nothing much I can do in the way of palliative care but let the latest flare-up run its course. I mean, sure, I can do light exercise. I can do some special stretches learned over years of occasional physical therapy. I can use ice, then heat, then ice again. Then I can rest. And start over again the next day.

With luck, after a week or three, whatever inflammation I caused calms down. The pain comes with decreasing regularity. And then I return to my “normal” state. The state that has made me unable to do manual labor for many many years. And unable to drive in recent years. If my friends or family need help moving, I can’t do it. If anyone needs me to jump in a car and pick them up, they have to ask someone else.

As I type these words on Labor Day, I have just had such a flare-up. Which is, it must be said, kind of ironic. Yesterday, I sat texting someone in a marginally different posture than usual… and bang, I’m hurt again. So it hurts to type. A lot. But I’m pushing through anyway. Like I always do. Like I’ve done for decades.

Because I was first injured directly after leaving the last shift of a job in late March 1989. But it was not an actual job. It had neither security, nor benefits, nor decent wages. It was certainly labor, though.

The incident occurred at the conclusion of an eight-week temp assignment for Manpower—then, as now, one of the largest so-called “staffing agencies” in the world. The company I worked for—yet didn’t work for—was Belden Electronics. The plant in question was in Essex Junction, Vermont. I had moved up to the Green Mountain State the previous year and was never able to find a decent “job job” in the two years I lived there. Or in several years before or after my “mountain sojourn.” Like many other members of my generation coming of age in the 1980s, I was discovering that the “good jobs” my parents’ generation and their parents’ generation had enjoyed after WWII were already becoming a thing of the past. The late ’80s recession under the first Bush presidency only made things worse.

Prior to the factory gig, the temp assignments I had gotten were shorter term. And I wanted something that lasted for longer than a week at a time. The better to pay my rent and keep my car on the road. So when Manpower offered the Belden assignment, I took it. It was swing shift, and I’d be working from 3 pm to midnight, Monday through Friday. I was a night owl, and that allowed me to do other things I was doing in Vermont at that point in my life. I was told I’d be driving a forklift—which I thought sounded interesting. I was 22 years old.

So one fine afternoon in early February 1989, I coaxed my old car with manual transmission and a busted second gear I couldn’t afford to fix into driving the half-hour from Burlington’s more or less urban sprawl into the deep woods where some genius had thought it was a good idea to drop an industrial park. Snow was piled 10 feet deep on either side of the country roads as I pulled into a large parking lot outside the commodious Belden facility for the first time.

Inside, I was given a quick tour of the factory floor, break room, and bathrooms. Then I was “trained” to drive two kinds of electric forklifts for a total of three hours. One of which involved watching a video. The other two of which involved a manger running me through my paces on actual equipment at speeds much lower than I was going to be expected to drive in the coming weeks. Then I was sent out onto the floor to start work. I received the rest of my training, such as it was, from the guy whose job I was helping eliminate. After working there eight years, he was to be replaced by temps like me.

He was a devout Mormon. Many folks don’t realize it, but Mormon church founder Joseph Smith was born in Vermont in the early 1800s. So there are more of that flock about on the starboard side of Lake Champlain than one might think. My trainer and his wife were doing their level best to increase that flock, too. So he had several children. And that was why Belden let him stay on after using me to render his job redundant. He was allowed to work on a machine station, after being forced to accept a pay cut. To make ends meet, he had already started a second job as a janitor at his Mormon temple. Yet despite all this adversity, he never said an unkind word to me—the guy who was to be the first in a series of temps to work his old job—or anyone else in the plant.

He was, in fact, one of the sweetest people I’ve ever met in my life. Toward the end of my brief tenure at Belden, he gave me a Book of Mormon that he and his family had inscribed with their best wishes. I read it, and discussed it with him. Explained that I was still searching for a spiritual home, but was honored and humbled by his gift. Then went back to work.

And what was that work? Well, the factory made wire for electronics companies—including the nearby IBM works. The wire was then spooled. And the spools ranged in size. From little ones that might weigh 10 pounds each. To huge ones that weighed 1000 pounds or more. I am 5’6”, and at the time I weighed 132 pounds soaking wet. My job was to lift or roll those wire spools onto the tines of either of my forklifts—the fast one (which I loved) or the slow one. And take them from station to station, machine to machine, where the wire went through the various stages of its processing.

All that lifting and pushing of spools took its toll on me in the brief time I was there, but my body seemed to handle the stress ok. After all, I was young and bouncy. But I didn’t realize that, in the absence of proper training or safety equipment, I wasn’t doing anything correctly. Not to say that I wasn’t a good worker. People from management on down were quite decent to me, as far as it went. I was, however, putting a great deal of strain on my spine.

Meanwhile, I was essentially participating in the forced speedup of a nonunion factory by corporate management who were trying to increase profits by cutting labor costs. Driving from station to station, I got to talk to lots of workers—many of whom, like my trainer, had been there for years. They were very stressed out and unhappy. They were working harder and longer for less money with worse benefits. And I began to wonder why they couldn’t unionize.

I didn’t know much about unions. Though I was aware that the only recourse working people have on a bad job is to start one. So I actually tried to get a longer-term contract with Belden in hopes of being able to try to do just that.

But there was no way they were going to hire a temp they were using to keep their longer-term workers off-balance. And at the end of March, I worked that fateful last shift. Shortly after midnight, I said my goodbyes—taking a few minutes to fill out whatever paperwork Belden and Manpower needed me to complete on the way.

By the time I walked out the plant door with the remaining manager, everyone was gone. There was no third shift at that time, so the parking lot was already empty. The manager’s car was parked next to the plant, and he drove off straight away. The door had locked behind me, and there was no one in sight. Except for a lone car in the middle distance that I hadn’t noticed. Which started up unexpectedly, causing me to snap my head to the right to see whose it was.

And then I heard a sickening crack. Followed by a massive wave of pain—emanating from my spine—that coursed through my body from head to toe. And then I realized my left arm wouldn’t move.

I was only halfway to my car. There was no one around. In the middle of a large parking lot. In the middle of the night. In the middle of the woods. On a freezing Vermont night many years before cell phones became common. A light snow was falling.

I was completely alone.

Part II coming soon…

Apparent Horizon—winner of the Association of Alternative Newsmedia’s 2018 Best Political Column award—is syndicated by the Boston Institute for Nonprofit Journalism. Jason Pramas is BINJ’s network director, and executive editor and associate publisher of DigBoston. Copyright 2018 Jason Pramas. Licensed for use by the Boston Institute for Nonprofit Journalism and media outlets in its network.

SOME THOUGHTS ON TRANSPORTATION POLICY

*Image courtesy of pxhere.com. Creative Commons CC0 Public Domain.*

August 16, 2018

BY JASON PRAMAS @JASONPRAMAS

Transportation is a subject I address frequently in my columns. But, as is often the case in journalism, it’s usually necessary to write about it piecemeal given various editorial constraints. So I might cover flooding subways one week and a gonzo proposal for sky gondolas over the Seaport the next. But rarely do I have the luxury of looking at such a major policy area in its entirety. Which is nonideal because a good journalist is always interested to spark discussion and debate—and it’s difficult to have a proper conversation with readers if they aren’t aware of my general views on the topic at hand.

Such was the case a three weeks ago when I published a piece that took a dim view of Bird Rides dumping its dangerous electric rental scooters all over Cambridge and Somerville without first discussing the move with officials in either city… following a nationwide pattern of flouting relevant laws that is clearly its business model. About a day later, a few wags took to Twitter to slam me for having the temerity to suggest that motorized skateboards with handlebars might not be the ideal vehicles to allow on area streets in numbers. On both political and safety grounds.

I didn’t mind the hazing, of course. But it was vexing to watch Bird fans that clearly hadn’t even bothered to read the article in question—let alone my broad and deep back catalog—attack me as some kind of car-loving anti-environmental reactionary in the service of flogging their hipster transportation fetish du jour. Be they paid marketers or merely geeks with an idée fixe.

With that in mind, I thought it would be useful to run through my general views on transportation policy in this epistle. To clarify why I don’t think that any electric conveyance thrown at us by sociopathic West Coast frat boy CEOs is automatically the best way to save the planet while safely getting people around town with their groceries and pets. I will, however, leave long-distance intercity travel by land, sea, and air aside for now for the sake of space.

Carbon

It’s not possible to hold forth on transportation without first addressing the absolute necessity that humanity stop burning carbon to meet our civilization’s power needs. If we fail to shift from getting power from oil, gas, and coal to clean renewable energy sources like wind, water, and solar, then we are well and truly doomed. Not in centuries, but mere decades from now. Among the largest sources for global warming inducing carbon emissions are cars, trucks, and motorcycles. And with carbon multinationals like ExxonMobil dominating American politics, it’s going to be extremely difficult to institute the major changes that will be required to replace those vehicles—and the “car culture” that has built up around them—with zero carbon alternatives that will be acceptable to a broad array of communities. Yet without such a transition, anything else we might do will merely be tacking colorful bunting onto our species’ collective coffin. That said, any decent transportation network will have to be based on electricity. Unless some of our cleverer scientists and engineers come up with sufficiently powerful and portable renewable power sources (tiny cold fusion reactors, harnessing evil spinning gnomes, etc.) that don’t require plugging vehicles into charging stations for periods of time every day or three.

Planning

We’re not going to be able to move millions of people to new green transportation alternatives without redesigning the places where they live and work. One appealing way of doing that over time is to build dense clusters of housing and offices around major multimodal transportation hubs that are connected to each other by mass transit. Which will, among other salutary effects, help solve the “last mile” problem of getting commuters from such hubs to their homes and workplaces in weather conditions that are only going to get more unpredictable and dangerous as climate change accelerates.

But while it’s become fashionable and profitable for developers to build such high-density enclaves for rich people, it is generally not being undertaken for everyone else. Until it is, it’s going to be extremely difficult to successfully introduce the transportation alternatives we need. Probably the toughest issue will be converting existing urban neighborhoods and suburban tracts based on square miles of individual atomized domiciles over to sort of more compact and connected urblets without upending people’s carefully constructed lifeways by government fiat. Though, ironically, the global warming-driven imperative of our moving entire cities like Boston away from flooding lowlands onto higher ground—and eventually northward to cooler climes—will provide us an opportunity to start development from scratch in many locales. Since given the choice between staying in aging housing stock with ever worsening service and transportation options, and moving to new clusters of high-rise and low-rise buildings hooked up to a robust grid, people will likely move of their own accord.

Alternatives

And what are the cheaper, ubiquitous, and more efficient transportation modalities that will get us to a carbon-free future? I think trains, trolleys, monorails, and similar mass transit options will still play a vital role in moving large numbers of people from neighborhood to neighborhood and city to city. In fact, I believe we need to massively expand rail lines to reach far out into the exurbs. And figure out ways to use such lines for cargo containers as well. Buses—with dedicated lanes—will remain vital in many areas. Especially where it’s too expensive or impractical to build out rail lines. Boats can also be very useful for the same purpose in most weather conditions in areas adjacent to oceans, lakes, and rivers.

And cars? Well, that’s a big complicated discussion, but here’s my brief take. Carbon-burning cars need to be relegated to museums and antiquarian societies for collectors and hobbyists. But there’s no getting around fact that despite all their myriad problems, most people currently like being able to jump into a car and go where they want to go. So what can replace that? At first, shifting over to electric cars will be a big help. Then there will be a debate over robot cars. And that’s a tricky one because that technology won’t work well at first, and will displace many driving jobs if not introduced deliberately without corporate malice aforethought. Don’t be surprised, therefore, if you see me attacking “public-private” initiatives to shove such cars down people’s throats.

Nevertheless, society will gain much if we can make the new technology work. Because fleets of robot cars can likely replace the individually owned car entirely. Allowing people to get between areas well away from major transportation hubs at will—simply by using the future equivalent of a rideshare app to order a robot car for the trip. Robot trucks will be able to deal with moving cargo point to point. And simple electric golf carts—either robotic or not—will suffice for trips around neighborhoods.

We can then gradually reduce or eliminate motor vehicle traffic from many roads over time—allowing bicycles (on ubiquitous dedicated bike lanes) to really come into their own. As for electric scooters? In most locales it will probably be best if they remain an idiosyncratic vehicle choice for young individuals who like to stand out from the crowd, and not accepted as a serious transportation alternative. Because they’re not. Meanwhile, flying cars, jetpacks, and the like will have to be a topic for a future article.

Labor

Building out transportation alternatives needs to be seen as an opportunity for new job creation, not just an excuse for job destruction for the purpose of corporate profit extraction. Such jobs should be “good jobs” with living wages, shorter work weeks (something we’ll need worldwide to compensate for the rise of the robots), and generous benefits. People losing jobs in the existing transportation sector should be retrained at government expense and get priority placement in jobs in the new transportation sector. All of said jobs should be unionized.

Public

As many of these transportation alternatives as possible should be public. Leaving our transit future to private companies like Uber, Lyft, Lime, Bird Rides, etc. is a prescription for disaster. Because all such corporations look out for their bottom lines first, and the public good second (if at all). And every entrant to that new sector has sought to end-run public planning processes and government regulators in a never-ending quest to make a fast buck—to the point of Uber purposely designing their payment algorithm so that their drivers would keep driving while making as little money as possible, according to Vanity Fair.

So if we’re going to ensure that commuters have a voice in a reasonably democratic and rational transportation planning process going forward, then we have to expand public transportation to control the commanding heights of its sector. And regardless, the role of privately owned vehicles must be minimized if we’re going to reduce carbon emissions enough to save ourselves from the worst depredations of human-induced global warming.

That’s my basic thinking on at least regional transportation. Happy to participate in civic dialogues on the subject any time.

Thanks to Suren Moodliar, co-author of the forthcoming A People’s Guide to Greater Boston [University of California Press], for ongoing ever-illuminating conversations on transportation, housing, and many other policy areas.

FLIPPING US THE BIRD: SCOOTER-SHARING COMPANY LITTERS CAMBERVILLE WITH DANGEROUS VEHICLES NO ONE ASKED FOR

Bird’s model looks to be entirely profit-driven and completely mean-spirited. No matter how much CEO Travis VanderZanden tries to equate the unasked-for and unwanted service to “freedom.”